How can I fix error 0x80240031c in Windows 10?

Table of contents:

1. Log in with a local account

If you’re updating to newer build of Windows 10, and you’re using your Microsoft account to access Windows 10, you might want to switch to local account in order to fix error 0x80240031c. There are two ways to do this: you can create a new local account and switch to it, or you can change your current account to a local one. To create a new local account, follow these instructions: After you’re done, you can delete the local account. If you wish to change your account from Microsoft account to a local account, do the following:

2. Delete Windows.old folder

If you have upgraded from Windows 8 or Windows 7, you might have Windows.old folder on your main hard drive. This folder contains everything from your old operating system, and you can use that folder to switch back to the previous version of Windows. However, if you’ve performed a clean install or you have been using Windows 10 for more than a month, this folder is probably not on your hard drive. Sometimes this folder can be the cause of error 0x80240031c on Windows 10, so make sure that you delete it. After deleting Windows.old folder, you won’t be able to return the previous version of Windows, so keep that in mind.

3. Disable or temporarily uninstall your antivirus software

Sometimes error 0x80240031c is caused by your antivirus software, so before you try to upgrade, make sure that your antivirus software is disabled. If the issue persists even if your antivirus software is disabled, uninstall your antivirus and try to upgrade Windows 10 again. Users have reported that AVG antivirus is causing this issue, but if you use different antivirus software, make sure that you disable it, or uninstall it if you’re getting error 0x80240031c.

4. Update using the wired connection

It has been reported that this error appears when you try to update Windows 10 using a wireless or mobile network such as Verizon 4G LTE, AT&T 4G LTE, etc. If you’re using wireless or mobile network, connect your device to a wired network and try to perform the upgrade again.

5. Disable your graphics card drivers

Graphic card drivers can cause issues when performing Windows update, and it’s advised that you disable your graphic card driver when you’re upgrading your Windows. To do so, just visit Device Manager, find your graphic card, right click it and choose Disable. After you’ve disabled your graphic card driver, try to perform the upgrade again.

6. Perform Automatic Repair

If the issue persists, you could perform Automatic Repair in order to fix this problem. To perform Automatic Repair, you’ll have to use Advanced Startup. SPONSORED To access Advanced Startup, you need to do the following: If Automatic Repair doesn’t fix this issue, you might want to refresh your PC. To do that, you need to repeat Step 1 from this solution and choose Troubleshoot > Refresh your PC.

7. Run the Update Troubleshooter

The next thing we’re going to try is running Windows 10’s built-in troubleshooter. This troubleshooting tool can resolve various issues, including our update problem. Here’s how to run the Update troubleshooter in Windows 10:

8. Run a SFC scan

Since we got involved with the troubleshooting tool, you may as well try the SFC scan. This is a command-line tool that basically scans your system for potential issues, and resolves them automatically (if possible). Here’s how to run the SFC scan in Windows 10:

9. Run DISM

And finally, the last troubleshooting tool we’re going to try is Deployment Image Servicing and Management (DISM). As its name says, this tool deploys the system image all over again, and can hopefully ‘wipe away’ the problem. Here’s how to run DISM in Windows 10:

10. Restart Windows Update components

If none of the previous solutions resolved the problem, let’s try with resetting Windows Update components. Here’s how to do that:

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 Catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver

11. Restart the BITS service

The final thing we’re going to try is restarting the BITS service, which is responsible for acquiring updates. Here’s how to reset the BITS service: We have to mention to use refresh option as the last solution and only if you’re unable to fix error 0x80240031c in any other way. Bear in mind that refreshing your PC will delete your downloaded software and files, although your personal documents and Universal apps will be saved, so use it as a last resort.

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